trenchcoat
Free · no sign-up
Website report · 02 Nov 2026

support.microsoft.com

“Microsoft 支持 | Microsoft Support”

Template-written 46 evidence items Code reader analysed 16 scripts
What this means for you

support.microsoft.com talked to 8 outside services on a first visit.E7E9E8E12

  • An AI agent used the site and saw 1 of 3 claimed features working.E43E46E43E45E44E45
  • AI / agents: footer text including 'Microsoft 负责任的 AI' (Responsible AI) among privacy/security and resource links: This text comes from the footer, where 'Microsoft 负责任的 AI' is a link to www.microsoft.com/ai/responsible-ai. The sandbox blocked that page because it is on a different site, and support.microsoft.com itself showed no AI chat or agent tool that worked without login.E43E46
  • A working app / platform: footer links to Microsoft 技术社区, Microsoft Marketplace, Microsoft Power Platform, Visual Studio: These are footer links to other Microsoft domains (techcommunity.microsoft.com, marketplace.microsoft.com, microsoft.com/power-platform, visualstudio.microsoft.com). Those domains are outside the site the sandbox allows, so they could not be opened here.E43E45
  • Extra observation: support site search: I typed 'test' into the 搜索帮助 (search help) box and pressed Enter. The page loaded /zh-cn/Search/results?query=test with 10 matching help articles and a next-page link.E44E45
  • Tech check: the site claims a working app / platform, and its public page shows matching evidence.E41E38
  • Tech check: the site mentions ai / agents, but we found nothing behind it in what its public page loads.E40
  • We saw no known analytics or advertising services load on the first visit.E1
  • 18 cookies were set in your browser, 12 of them by other companies' domains.E19E20E21E22E23

Tech check

What the site says about itself, next to what its public page actually loads. Facts only, no verdict: you decide.

Nothing found on the public page

AI / agents

“…社区 企业支持 上报支持欺诈 隐私和安全性 安全性 报告隐私问题 隐私 FAQ Microsoft 负责任的 AI 更多资源 辅助功能 IT 专业人员和管理员 技术培训 领英 Learning 新增内容 Surface La…”E40

No matching code, calls or services in what loaded for us.

Evidence found

A working app / platform

“…用 Microsoft 技术社区 Microsoft Marketplace Microsoft Power Platform 软件公司 Visual Studio 公司 招贤纳士 关于 Microsoft 公司新闻 Microsoft…”E41

Calls to its own backend: /OneCollector/1.0/E38

Calls its own backend /OneCollector/1.0/E38
Wallet code none seen
Contract calls in its code none seen
Talks to AI services none seen
Live connections none seen

What the AI agent tried

An AI agent (claude-opus-5-5) used the site in our sandbox for 4 steps and saw 1 of 3 claimed features working. It can't connect a wallet, pay, sign or log in, so those features count as "couldn't test". What it reports is what it observed, not a verdict.

Couldn't test

AI / agents: footer text including 'Microsoft 负责任的 AI' (Responsible AI) among privacy/security and resource links

This text comes from the footer, where 'Microsoft 负责任的 AI' is a link to www.microsoft.com/ai/responsible-ai. The sandbox blocked that page because it is on a different site, and support.microsoft.com itself showed no AI chat or agent tool that worked without login.E43E46

Couldn't test

A working app / platform: footer links to Microsoft 技术社区, Microsoft Marketplace, Microsoft Power Platform, Visual Studio

These are footer links to other Microsoft domains (techcommunity.microsoft.com, marketplace.microsoft.com, microsoft.com/power-platform, visualstudio.microsoft.com). Those domains are outside the site the sandbox allows, so they could not be opened here.E43E45

Seen working

Extra observation: support site search

I typed 'test' into the 搜索帮助 (search help) box and pressed Enter. The page loaded /zh-cn/Search/results?query=test with 10 matching help articles and a next-page link.E44E45

What it is

  • The Internet Archive first saved this site on 1998-12-12 (10187 days ago).E42
  • The site describes itself as: “Microsoft 支持可帮助你处理 Microsoft 产品的问题。 查找有关 Microsoft Copilot、Microsoft 365、Windows 11、Surface 等的操作方法文章、视频和培训。”E2
  • It's built with jQuery (common tools for building web apps).E35
  • In your browser it saves small bits of data in your browser.E36
  • It has sections such as /zh-cn, /accounts-billing, /microsoft-365-copilot, /microsoft-365, /outlook and /onedrive.E39
  • While loading, it called 1 endpoint on its own servers, such as /OneCollector/1.0/.E38

Where your data goes

Not identifiedServices we don't have in our list yet. 8
mem.gfx.msnot identified 4×E7
login.microsoftonline.comnot identified 3×E9
c.s-microsoft.comnot identified 2×E8
login.live.comnot identified 2×E12
aadcdn.msauth.netnot identified 1×E14
aadcdn.msftauth.netnot identified 1×E11
js.monitor.azure.comnot identified 1×E10
logincdn.msftauth.netnot identified 1×E13

How key features work

Loading its content

Its content loads from its own API while you browse (/OneCollector/1.0/).E38

/OneCollector/1.0/

Drawing and editing in the browser

The page draws and edits graphics in your browser using the canvas.E37

canvas

Saving data on your device

It saves data in your browser (localStorage and sessionStorage), so some things persist between visits.E36E34

local_storagesessionStorage

Cookies and storage

Names only. We never store the values.

CookieSet forKeptWhose
.AspNetCore.OpenIdConnect.Nonce.CfDJ8BedZu9lUUZKr_DZDV2PAAwa7zHgAKYo51VHwa3x-mJrE16support.microsoft.com about 0 daysthe site
EXPIDE17support.microsoft.com about 365 daysthe site
ai_sessionE18support.microsoft.com about 0 daysthe site
esctx-so4HvRKQQaYE19login.microsoftonline.com until you close the browserother company
x-ms-gateway-sliceE20login.microsoftonline.com until you close the browserother company
stsservicecookieE21login.microsoftonline.com until you close the browserother company
AADSSOE22login.microsoftonline.com until you close the browserother company
SSOCOOKIEPULLEDE23login.microsoftonline.com about 0 daysother company
OParamsE24login.live.com until you close the browserother company
buidE25login.microsoftonline.com about 30 daysother company
esctxE26login.microsoftonline.com until you close the browserother company
esctx-2WCZLFO4K7UE27login.microsoftonline.com until you close the browserother company
fpcE28login.microsoftonline.com about 30 daysother company
uaidE29login.live.com until you close the browserother company
MSPRequE30login.live.com until you close the browserother company
MC1E31microsoft.com about 365 daysthe site
MS0E32microsoft.com about 0 daysthe site
MSFPCE33support.microsoft.com about 365 daysthe site

sessionStorageE34: teachingCalloutShown, msameid

Pages and API calls

Pages it links to

/zh-cn/accounts-billing/microsoft-365-copilot/microsoft-365/outlook/onedrive/teams/windows/surface/Microsoft-365-Copilot/Windows/authenticator/Office/microsoft-copilot/security/contactus/accessibility

Endpoints

Called while loading (seen) or named in the code (code).

browser.events.data.microsoft.com/OneCollector/1.0/seenE38

Evidence

Every sentence above points to one of these. Code references show the file, line:column and the short identifier that matched, never the site's code itself.

E1
Page title: Microsoft 支持 | Microsoft Support
page title · https://support.microsoft.com/zh-cn/
E2
Page description: Microsoft 支持可帮助你处理 Microsoft 产品的问题。 查找有关 Microsoft Copilot、Microsoft 365、Windows 11、Surface 等的操作方法文章、视频和培训。
page description · https://support.microsoft.com/zh-cn/
E3
Main heading: Microsoft 支持
page h1 · https://support.microsoft.com/zh-cn/
E4
49 request(s) to support.microsoft.com
types: 25 image, 9 script, 7 stylesheet
GET https://support.microsoft.com/zh-cn/ · image · 49 requests · network recording
E5
2 request(s) to www.microsoft.com
types: 1 stylesheet, 1 font
GET https://www.microsoft.com/onerfstatics/marketingsites-eus-prod/chinese-simplified/shell/_scrf/css/themes=default.d… · stylesheet · 2 requests · network recording
E6
1 request(s) to uhf.microsoft.com
types: 1 image
GET https://uhf.microsoft.com/images/microsoft/RE1Mu3b.png · image · network recording
E7
4 request(s) to mem.gfx.ms
types: 3 script, 1 document
GET https://mem.gfx.ms/meversion · script · 4 requests · network recording
E8
2 request(s) to c.s-microsoft.com
types: 2 font
GET https://c.s-microsoft.com/static/fonts/segoe-ui/west-european/Bold/latest.woff2 · font · 2 requests · network recording
E9
3 request(s) to login.microsoftonline.com
types: 3 document
GET https://login.microsoftonline.com/common/oauth2/v2.0/authorize · document · 3 requests · network recording
E10
1 request(s) to js.monitor.azure.com
types: 1 script
GET https://js.monitor.azure.com/scripts/c/ms.shared.analytics.mectrl-3.gbl.min.js · script · network recording
E11
1 request(s) to aadcdn.msftauth.net
types: 1 script
GET https://aadcdn.msftauth.net/shared/1.0/content/js/BssoInterrupt_Core_8k_MLTH5HA-ha6OAu4vroQ2.js · script · network recording
E12
2 request(s) to login.live.com
types: 2 document
GET https://login.live.com/Me.srf · document · 2 requests · network recording
E13
1 request(s) to logincdn.msftauth.net
types: 1 script
GET https://logincdn.msftauth.net/16.000/content/js/MeControl_h0m4SytBRac6oXHydFF0Pg2.js · script · network recording
E14
1 request(s) to aadcdn.msauth.net
types: 1 script
GET https://aadcdn.msauth.net/shared/1.0/content/js/FetchSessions_Core_H5IgszKn6xuaSfUqCqn3HQ2.js · script · network recording
E15
6 request(s) to browser.events.data.microsoft.com
types: 6 xhr
GET https://browser.events.data.microsoft.com/OneCollector/1.0/ · xhr · 6 requests · network recording
E16
Cookie '.AspNetCore.OpenIdConnect.Nonce.CfDJ8BedZu9lUUZKr_DZDV2PAAwa7zHgAKYo51VHwa3x-mJr' set for support.microsoft.com
kept for about 0 days
cookie .AspNetCore.OpenIdConnect.Nonce.CfDJ8BedZu9lUUZKr_DZDV2PAAwa7zHgAKYo51VHwa3x-mJr on support.microsoft.com · value not stored
E17
Cookie 'EXPID' set for support.microsoft.com
kept for about 365 days
cookie EXPID on support.microsoft.com · value not stored
E18
Cookie 'ai_session' set for support.microsoft.com
kept for about 0 days
cookie ai_session on support.microsoft.com · value not stored
E19
Cookie 'esctx-so4HvRKQQaY' set for login.microsoftonline.com
session cookie
cookie esctx-so4HvRKQQaY on login.microsoftonline.com · value not stored
E20
Cookie 'x-ms-gateway-slice' set for login.microsoftonline.com
session cookie
cookie x-ms-gateway-slice on login.microsoftonline.com · value not stored
E21
Cookie 'stsservicecookie' set for login.microsoftonline.com
session cookie
cookie stsservicecookie on login.microsoftonline.com · value not stored
E22
Cookie 'AADSSO' set for login.microsoftonline.com
session cookie
cookie AADSSO on login.microsoftonline.com · value not stored
E23
Cookie 'SSOCOOKIEPULLED' set for login.microsoftonline.com
kept for about 0 days
cookie SSOCOOKIEPULLED on login.microsoftonline.com · value not stored
E24
Cookie 'OParams' set for login.live.com
session cookie
cookie OParams on login.live.com · value not stored
E25
Cookie 'buid' set for login.microsoftonline.com
kept for about 30 days
cookie buid on login.microsoftonline.com · value not stored
E26
Cookie 'esctx' set for login.microsoftonline.com
session cookie
cookie esctx on login.microsoftonline.com · value not stored
E27
Cookie 'esctx-2WCZLFO4K7U' set for login.microsoftonline.com
session cookie
cookie esctx-2WCZLFO4K7U on login.microsoftonline.com · value not stored
E28
Cookie 'fpc' set for login.microsoftonline.com
kept for about 30 days
cookie fpc on login.microsoftonline.com · value not stored
E29
Cookie 'uaid' set for login.live.com
session cookie
cookie uaid on login.live.com · value not stored
E30
Cookie 'MSPRequ' set for login.live.com
session cookie
cookie MSPRequ on login.live.com · value not stored
E31
Cookie 'MC1' set for microsoft.com
kept for about 365 days
cookie MC1 on microsoft.com · value not stored
E32
Cookie 'MS0' set for microsoft.com
kept for about 0 days
cookie MS0 on microsoft.com · value not stored
E33
Cookie 'MSFPC' set for support.microsoft.com
kept for about 365 days
cookie MSFPC on support.microsoft.com · value not stored
E34
sessionStorage: 2 key(s) saved in your browser
sessionStorage keys: teachingCalloutShown, msameid · values not stored
E35
jQuery found in the code
support.microsoft.com/lib/jquery/dist/jquery.min.js @ 1:5 · “jQuery v3” · pattern scan
E36
Uses the browser ability: local_storage
saves small bits of data in your browser
support.microsoft.com/lib/uhf/dist/uhfbundle.js @ 9:2554 · “localStorage.setItem(” · pattern scan
E37
Uses the browser ability: canvas
draws graphics on a canvas
mem.gfx.ms/scripts/me/MeControl/10.25136.1/zh-CN/meBoot.min.js @ 1:108531 · “getContext("2d"” · pattern scan
E38
The page called /OneCollector/1.0/ on browser.events.data.microsoft.com (POST)
POST https://browser.events.data.microsoft.com/OneCollector/1.0/ · xhr · network recording
E39
46 links to pages on the same site
page links · https://support.microsoft.com/zh-cn/ · /zh-cn, /accounts-billing, /microsoft-365-copilot, /microsoft-365, /outlook, /onedrive, /teams, /windows, /surface, /Microsoft-365-Copilot, /Windows, /authenticator
E40
The site says: “…社区 企业支持 上报支持欺诈 隐私和安全性 安全性 报告隐私问题 隐私 FAQ Microsoft 负责任的 AI 更多资源 辅助功能 IT 专业人员和管理员 技术培训 领英 Learning 新增内容 Surface La…”
page text · https://support.microsoft.com/zh-cn/ · …社区 企业支持 上报支持欺诈 隐私和安全性 安全性 报告隐私问题 隐私 FAQ Microsoft 负责任的 AI 更多资源 辅助功能 IT 专业人员和管理员 技术培训 领英 Learning 新增内容 Surface La…
E41
The site says: “…用 Microsoft 技术社区 Microsoft Marketplace Microsoft Power Platform 软件公司 Visual Studio 公司 招贤纳士 关于 Microsoft 公司新闻 Microsoft…”
page text · https://support.microsoft.com/zh-cn/ · …用 Microsoft 技术社区 Microsoft Marketplace Microsoft Power Platform 软件公司 Visual Studio 公司 招贤纳士 关于 Microsoft 公司新闻 Microsoft…
E42
The Internet Archive first saved support.microsoft.com on 1998-12-12 and has snapshots from 2000 different days
page web archive · https://web.archive.org/web/19981212021335/support.microsoft.com
E43
Agent step 1: view
AI agent step 1 · view on /zh-cn/
E44
Agent step 2: click 搜索帮助
AI agent step 2 · click on /zh-cn/ · page called POST browser.events.data.microsoft.com/OneCollector/1.0/
E45
Agent step 3: type 已展开搜索 ← “test”
AI agent step 3 · type on /zh-cn/Search/results · page called POST browser.events.data.microsoft.com/OneCollector/1.0/, GET www.microsoft.com/msstoreapiprod/api/autosuggest
E46
Agent step 4: go (not done: Blocked: only pages on the same site.)
AI agent step 4 · go on /zh-cn/Search/results

Limits

  • We only see what your browser sees: code and requests on a first visit, without logging in or accepting cookie banners. What the servers do with data is invisible from outside.
  • Site code is usually minified (compressed), so names are partly lost and some code may be only partly analysed.
  • Some trackers only load after you accept cookies or log in, so the real list can be longer.
  • We visited from a server in the United States. Sites load different trackers and cookie banners in different countries (visitors in the EU usually get a consent banner first).
  • The tech check compares the site's own words with what its public page loads. Work done on servers, in private code or in separate apps isn't visible here, so 'nothing found' means not visible on the public page, not that it doesn't exist.
  • This text was written from fixed templates because no AI writer was available. It uses exactly the same evidence.
  • The code reader hit its size budget on parts of 11 large bundle file(s); those parts weren't fully analysed.

Facts, not judgements: this page describes what the code and traffic show, not anyone's intent. Not financial advice. Case id QYUx9mhP.